Privacy Policy

The Home Health Consultant ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site") or use our services. By using our Site, you agree to the practices described in this Privacy Policy.

This Privacy Policy is subject to our Website Terms of Use. We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting the revised Privacy Policy on this Site. We encourage you to review this Privacy Policy periodically.

1. Information We Collect and How We Use It

We may collect both personal information and non-personal information.

Personal Information

Personal information may include:

Name
Company name
Email address
Phone number, including mobile phone number
Job title
Mailing address
Information you provide through contact forms or other communications

We collect this information when you voluntarily provide it, such as when you:

Contact us through our website
Request information about our services
Register for events or webinars
Request consultations
Subscribe to communications
Become a client

We use your personal information to:

Respond to your inquiries
Provide requested services
Communicate regarding your account or projects
Schedule meetings and consultations
Send service-related updates
Send marketing communications where permitted by law
Improve our services and customer experience
Comply with legal obligations

Non-Personal Information

We may automatically collect certain information including:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our Site
Referral websites

This information is used to analyze website performance, improve user experience, and maintain website security. Aggregated, anonymous information may be shared with business partners or service providers but does not identify individual users.

2. SMS Communications

If you voluntarily opt in to receive SMS (text) messages from The Home Health Consultant, you consent to receive informational and/or marketing text messages regarding your account, compliance services, appointments, reminders, document requests, service updates, customer support, and other business-related communications.

Users may voluntarily opt in to receive SMS messages through our website forms, client onboarding documents, or secure client portal by selecting the optional SMS consent checkbox or enabling SMS notifications, where applicable.

Your consent to receive SMS messages is entirely voluntary and is not a condition of purchasing any goods or services.

Message frequency may vary depending on your interactions with us and the services you request.

Message and data rates may apply according to your mobile carrier's plan.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@thehomehealthconsultant.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Analyze website traffic
Improve website functionality
Measure website performance

You may disable cookies through your browser settings; however, certain features of the Site may not function properly if cookies are disabled.

4. Sharing of Information

We may share your personal information only as necessary to operate our business, including with trusted service providers who assist us with:

Website hosting
Email communications
Customer relationship management
Payment processing
Technical support
Business operations

These service providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or if we reasonably believe disclosure is necessary to:

Comply with legal obligations
Protect our legal rights
Prevent fraud
Protect the safety of our users or others

We do not sell your personal information.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and text messaging originator opt-in data will not be sold, rented, or shared with third parties except as necessary to provide the messaging services you have requested or as required by law.

5. Data Security

Protecting your information is important to us. We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfill the purposes described in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our Site is intended for business professionals and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.

9. Business Transfers

If The Home Health Consultant is involved in a merger, acquisition, sale of assets, reorganization, or bankruptcy, your information may be transferred as part of that transaction, subject to applicable law.

10. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Healthcare Information

Our website is intended primarily for healthcare providers, healthcare organizations, and business contacts. Unless specifically requested through a secure communication channel, please do not submit Protected Health Information (PHI) or other confidential patient information through our website forms or email.

12. Contact Us

If you have questions about this Privacy Policy, wish to update your information, or would like to exercise your privacy rights, please contact us:

The Home Health Consultant

Email: info@thehomehealthconsultant.com

Phone: (877) 406-9727

If you no longer wish to receive marketing emails, you may unsubscribe using the link provided in our emails or contact us directly.

If you no longer wish to receive SMS messages, reply STOP to any text message you receive from us or disable SMS notifications within your client portal if available.