When it comes to managing a home health or hospice agency, compliance isn't just a checkbox—it’s the backbone of operations. Failing to meet compliance standards can lead to financial penalties, increased stress, and even business closure.
If you’re reading this article, you’ve likely heard about The Home Health Consultant’s solution to constant compliance stress: our Administrative Compliance Program (ACP). You’ve been wondering how much does a program like this cost, and is it worth the investment?
In this article, we’ll break down the
-costs,
-benefits,
-and hidden savings of ACP.
By the end of this article, you’ll understand whether this program is the right investment for your agency and how it can safeguard your operations.
How Much Does the Admin Compliance Program Cost?
The Admin Compliance Program will cost $850 per month as of January 2025. Existing customers will be grandfathered into their current pricing at $750 a month, ensuring no price increases for early subscribers.
Is ACP Billed Monthly or Annually?
The program operates on a monthly billing cycle, making it easier for agencies to manage cash flow. Annual payments are not required, and clients enjoy the flexibility of adjusting their services as needed.
While the flat monthly fee simplifies billing, there are no additional payment plans. However, this consistency ensures no hidden charges or surprises, enabling agencies to plan effectively. You also have the ability to cancel whenever you want, without any additional fees or consequences, with a 30 day notice.
What Forms of Payment Are Accepted?
Currently, the primary payment method is ACH (Automated Clearing House). Credit card options are under consideration, but users should note that processing fees will apply.
Why Does It Cost As Much As It Does? (What’s Included in ACP?)
The program's cost is based on a fixed margin analysis that covers operational expenses while maximizing value. Here’s what’s included:
- Monthly data collection and feedback: Tailored recommendations to ensure ongoing compliance.
- Quarterly meetings: Involving key agency staff, including administrators and compliance contacts.
- Annual due diligence: A thorough review of all compliance-related processes.
- Program management assistance: Templates and resources to streamline tasks like emergency drills or regulatory reporting.
- And so much more.
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This robust support reduces time, stress, and operational inefficiencies for administrators, acting as an extension of your team. To learn more about what you can expect from ACP, you can read our article on ‘What to Expect in Your Quarterly Call.’
Now let’s dive into why you may want all of these services and resources, and what they actually do for your agency.
How We Help Mitigate Potential Extra Costs for Your Agency
If you’re wondering why you would invest around $800 every month into this program, we get it. Running a HH or HSP agency can be expensive as is, so why would you add an additional monthly fee onto your plate?
One of the biggest benefits of ACP is how it helps agencies avoid several hidden costs, including:
- Resurvey Fees: A re-survey by an accreditor can cost upwards of $5,000.
- Identifying Issues Before They Escalate: Proactively address potential issues like staff applications, charting errors, or ownership changes to avoid bigger problems down the line.
- Medicare Payment Reductions: Noncompliance can result in reductions of 6% or more, which equates to tens to hundreds of thousands of dollars annually for a typical agency.
- Staffing & Opportunity Cost: Frees up your administrator’s valuable time so they can focus on growth and clinical excellence
- Stress: Does this one really need an explanation? If you’re here considering our program, you already (unfortunately) understand the stress remaining compliant can bring. We can take one aspect of that stress off your plate: compliance-related administrative duties
What Real People are Saying About This Program
A customer recently switched to our ACP from a competitor and shared her experience with us. She was in tears, expressing immense relief at finally having support to manage her agency’s administrative tasks.
At THC, our goal isn’t just to set your business up for success—we’re dedicated to creating a stress-free work environment for you and your agency’s staff.
Why Is a Compliance Program Beneficial for Home Health & Hospice Agencies?
Compliance isn't a one-time task—it requires constant oversight. Quick fixes may work temporarily but often lead to recurring issues. A program like ACP ensures:
- Continuous compliance with ever-evolving regulations.
- Alignment with value-based purchasing, maximizing Medicare reimbursements.
- Proactive identification and resolution of compliance risks.
To read more about our proactive approach to compliance, find our article on Survey Prep vs. Readiness. Because surveys can be unannounced, maintaining constant compliance keeps your agency prepared, regardless of the circumstance.
Which Home Health or Hospice Agencies is this Program Best For?
THC’s administrative compliance program is definitely not the right fit for every agency. We work best with agencies experiencing the following:
- Administrators are stretched thin and unable to dedicate sufficient time to compliance.
- Owners want peace of mind that their operations are fully compliant.
- Owners who value extra guidance and external verification on state and federal regulations
- Aim to excel in value-based purchasing and improve operational efficiency.
To read more about who our program is a best fit for, take a look at our article ‘Is Your Agency a Fit for The Home Health Consultant’s Admin Compliance Program?’
Is the ACP a Good Investment?
When you add up the potential costs of noncompliance—resurveys, Medicare payment cuts, stress, and wasted time—it becomes clear that ACP is a wise investment. Here’s a breakdown:
- Avoiding a single resurvey saves $5,000.
- Preventing Medicare payment reductions can save $20,000 to $60,000+ annually.
- Eliminating the need for overstaffing saves thousands in salary costs.
- And, most importantly, it gives you peace of mind, knowing your agency is in expert hands.
Investing in the Admin Compliance Program isn’t just about compliance—it’s about safeguarding your agency’s future. With predictable costs, robust support, and measurable savings, it ensures your agency thrives in an increasingly regulated industry.
Take the first step toward compliance and peace of mind today—reach out to learn more about how the Admin Compliance Program can transform your agency.
*This article was written in consultation with Larry & Mariam Treystman.
